Frequently Ask Questions Get Your Quick Answers

Do I enter a long term contract?

No, our services do not require you to enter into a long-term contract. You can use our services on a month-to-month basis.

Do I have to learn new software?

No, our system integrates with your existing software and processes. There is no need for you to learn new software.

Do you access our company IT system?

No, we do not access your company IT system. Our services are designed to work independently without requiring access to your IT infrastructure.

I am concerned about IT security.

We take IT security very seriously. Our systems are designed with robust security measures to ensure the protection of your data and privacy.

How do we send information to you?

Email us your requirements and we will take care of the rest.

How do we get the results?

We email you the results and give you free access to view your account on the xChecker platform.

Do you keep our credit card information?

No, we do not. All payments are handled by the Stripe payment processing service.

Is my data safe and private?

We are committed to the security of your data and provide multiple layers of protection for personal and financial information.

Does this service replace our existing team?

No. We are a "fractional personnel service." We do not replace your team.

Does this service replace our existing system?

No. You keep using your current system. We do your work on our system, but you can log in to view your work on your platform.

Does pricing change based on the amount of work?

Yes. Our minimum fractional engagement is 12 hours per week. You can engage us for 20 hours or 40 hours per week.

How does the service save me money?

We use the next-generation xChecker procurement platform that is only available to our clients and approved service providers. We have an extensive supplier network and, in some instances, pre-negotiated discounted pricing for our clients.

How do your services help us grow?

We use the next-generation xChecker procurement platform that is only available to our clients and approved service providers. We have an extensive supplier network and, in some instances, pre-negotiated discounted pricing for our clients.

Do I have to use your supplier network?

No. We start with your approved suppliers. We can pre-qualify additional suppliers for you, but you have the final say on whether or not to use them.