Privacy Terms and Conditions

Welcome to RONEsoft!

Please read this Privacy Policy carefully before using our sites. This Privacy Policy applies to RONEsoft Limited ("Company") and governs the collection and use of information on this site and our other sites (collectively "Sites"). We are committed to protecting your privacy and ensuring compliance with applicable laws, including Canadian Federal and Provincial privacy laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA), and relevant U.S. privacy laws.

1. Data Ownership

At RONEsoft, we prioritize the ownership of data collected through our Sites. Here's how we handle it:

  • Retention and Access: To monitor interest in our products, tailor site content to your needs by collecting information about your preferences, and track page views on our Sites.
  • Data Management: You can view and manage your own data through our user interface. RONEsoft maintains full ownership of all data, including aggregated, anonymized, or derived data.

2. Collection of Personal Information

Personal Information is information that identifies you as an individual, such as your name, address, email address, or telephone number.

  • Information Collection: We collect information that you voluntarily provide through responses to surveys, search functions, questionnaires, feedback forms, and similar activities.
  • Additional Information: We may also request additional information, such as your email address, to provide you with services, information, or to address concerns.

3. Use of Information

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used as follows:

  • Site Improvement: To monitor interest in our products, tailor site content to your needs by collecting information about your preferences, and track page views on our Sites.
  • User Profiles: To create profiles that help us show you content relevant to your interests.
  • Promotional Materials: With your consent, to send you information and promotional materials about our products and offers.

4. Promotional and Informational Offers

With your permission, information provided at registration or submission may be used for marketing and promotional purposes. If you object to such use, you may opt-out by email or by modifying your registration information. We make reasonable efforts to maintain your information in a secure environment. For changes or to opt-out, please contact us as described below.

5. Disclosure of Information

Your personal information is not shared with third parties except as required to provide our services or by law.

  • General Disclosure: We do not disclose personal information to third parties except as necessary to provide our services or as required by law.
  • Legal Compliance: We may disclose information to comply with legal requirements such as laws, regulations, warrants, subpoenas, or court orders.
  • Regulatory Bodies: If you report an adverse event, we may disclose information to regulatory authorities as required. Such disclosures may involve storage or processing of data outside Canada and may be subject to different privacy laws.

6. Cookies

We use "cookies," small data files downloaded to your computer, to enhance your experience on our Sites. You can disable cookies through your browser settings, though some areas of the Sites may not function properly without them.

7. Protection of Children Online

We are committed to protecting children's privacy and do not knowingly collect or solicit personal information from children under 13. Children are not permitted to register or request information through our Sites.

8. Additional Terms for Certain Websites

For sites requiring registration, you may need to provide personal information necessary for the services requested. Some sites may be restricted to specific individuals, such as healthcare professionals, who must register with relevant information.

9. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

10. Protection of Information: Our Commitment to Security

We have implemented physical, electronic, and managerial procedures to safeguard and prevent unauthorized access to your information. Security measures are appropriate to the sensitivity of the information and include secure storage and limited access to authorized personnel.

11. Third-Party Processors

We periodically appoint digital marketing agents to conduct marketing activity on our behalf. This activity may involve the compliant processing of personal information. Our appointed data processors include:

  • Prospect Global Ltd (trading as Sopro): Reg. UK Co. 09648733. You can view their privacy policy and contact Sopro here. Sopro is registered with the ICO Reg: ZA346877, and their Data Protection Officer can be emailed at: dpo@sopro.io.

12. Storage of Information

Personal information you share is stored on our servers or those of third parties with whom we have agreements that require adherence to our Privacy Policy.

13. Policy Change

Any changes to this Privacy Policy will be posted on this page so you are always aware of how we collect and use your information. We encourage you to review this Privacy Policy periodically.

14. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us:

15. Governing Law

These Terms are governed by the laws of the United States and Canada, without regard to their conflict of laws principles. Any disputes arising under these Terms will be resolved in the courts of Alberta, Canada.